Technology companies are under increasing scrutiny from key stakeholders regarding their engagement on social and environmental issues. To understand perceptions of Environment, Social, and Governance (ESG) practices and expectations for prominent global companies, Ballast conducts hundreds of conversations each year with several important audiences (including policymakers, think tanks, NGOs, business leaders, and the investor community) across ten different countries.
Global leaders believe technology companies sit at the forefront of societal shifts and trends and therefore have a heightened responsibility in terms of their social impact. While many differences exist across markets and stakeholder groups, a few common themes emerged in our conversations. Our research with these leaders reveals three opportunities for prominent companies (within and outside of tech) to improve the effectiveness of their ESG and corporate social responsibility (CSR), and philanthropy programs.